Restrict access to real-life experiences based on ownership of certain listings or series


With Experiences, you can provide token holders with exclusive access to real-life events and experiences.

How it Works

We use our own proprietary scanning app in conjunction with the experience to set up the token gating solution for your real-life event. Gating a real-life experience requires the following steps:

  1. The CMS Admin sets up the experience inside the CMS.
  2. The CMS Admin reaches out to Support to provide images for the pass
  3. The tokens selected for the experience will automatically gain a special icon on them, notifying the user an experience is available for the listings or series.
  4. Holders of the token can then add the pass to their Apple or Google wallet.
  5. Lastly, you'll use the link set up in the experience to verify the attendee's QR code to authenticate the token required for access at the event.

Step 1: Set up the Experience


A Blank Experience

  1. Go to Utility > Experiences and click the Create New button.
  2. Enter an Experience Name - This will surface on the required listing pages as well as inside the Scanner URL.
  3. Upload an image to represent the experience. This will surface on the required listings pages as well as the experience information page.
  4. Enter the location your real-life experience will take place.
  5. Enter a description of your experience. This description will also surface on the experience information page.
  6. Set the frequency based on the duration of time your event will take place.
  7. Enter the Start Date and End Date for your campaign. If you don’t want to set an End Date, Choose This experience has no start or end date.
  8. Select the individual listings or series you'd like the owners to have in order to get access to the event and set how many scans will be allowed per selection.
  9. Click Create Experience > Create.


🚧 Note:

You can not simultaneously choose both series and listings and must choose one or the other. A warning will be given if switching between the two.


An Example Experience

Step 2: Reach out to Support with Pass Icons

Three separate images need to be provided in order to set up the look of the pass. These icons should match your platform branding to maintain consistency. Please send the three images in the format listed below to [email protected]. These images only need to be provided once.

Image NameFormatSize (Pixels)
google_pass_iconPNG100 x 100
apple_pass_iconPNG100 x 100
apple_pass_logoPNG160 x 32

Step 3: User Adds Listings to their Wallet

Now that the experience has been set up, a ticket icon is automatically added to the relevant listings in both the primary and secondary marketplaces. End-users will also be able to click on the listing to preview and expand the experience information details.


Experience Icon indicating this listing has an experience associated with it


Experience Highlight on Token Page


Experience Info Page
These details mirror the information entered earlier in the CMS

Step 4: End-Users Add Pass to their Mobile Wallet

Now that the user has added the token to their wallet, they should navigate to their "My Collection" Page and click into the token with the experience. Depending on their mobile operating system, it will default to either their Apple or Google wallet, but the user has the option to add to either wallet.


The end-user should add the pass to their wallet at this point

Step 5: Scan the Pass at the Event

At the top right of the page in the experience that was created, you'll see the URL for the scanner app. Keep in mind, this URL will change per Experience.
Open this URL on your personal mobile device. You'll see the name of the experience as well as the Start/End time, if applicable.


Proceed to scan the passes presented by the end users at the event.

If their token is valid, you'll receive a green "Valid Ticket" prompt, otherwise, you'll receive a red prompt stating their pass is not valid to get into the event.


A Failed Scan (L) and Successful Scan (R)